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Refund Policy

TrulyWild Services No refund policy for the services. Based on unfortunate circumstances or any impacts due to external factors, TrulyWild may consider partial refund in terms of Voucher / credit.

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TrulyWild Tours Refund policy for tours is as per the individual tours. Refer the tour page for refund and reschedule policy.

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TrulyWild Merchandise  All merchandise is documented, tracked and shared with customer; in case of any issues, there will be a free replacement if reported

  • Report an issue- Any issue must be reported within 24 hours of receiving the product for a replacement.

  • Free replacement - If the issue has been reported within 24 hours of receiving the product and once the issue is verified and approved.

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